Sharpening Your Skills for Critical Thinking
Sharpening Your Skills for Critical Thinking, Problem Solving, and Decision Making
Gone are the days when management expected workers to check their brains at the door and do only as they are told. As a knowledge worker, you’ll be expected to use your brain to think critically. You’ll be solving problems and making decisions.
Faced with a problem, most of us do a lot of worrying before separating the issue or making a decision. All that worrying can become directed thing by channelling it into the following procedure. To make the best decisions and to become a valuable knowledge worker, try this plan to develop your critical thinking skills.
Identify and clarify the problem. Your first task is to recognize that a problem exists. Some problems are big and unmistakable, such as the failure of package to be delivered to its customers on time. Other problems may be continuing annoyances, such as regularly running out of toner in the photocopier.
Gather Information. Learn more about problem. Look for possible causes and solutions. This step may mean checking files, calling suppliers, or brainstorming with fellow works.
Evaluate the evidence. Where did the information come from? Does it represent various points of view? What biases could be expected from each source. How accurate is the information gathered? Is it fact or opinion?
Consider alternative and implications. Draw conclusions from the evidence gathered and propose solutions. Then weigh the advantages and disadvantages of each alternative. What are the costs, benefits, and consequences? What are the obstacles, and how can they be handled. What solution best serves your goals and those of your organization?
Choose and implement the best alternative. Select an alternative and put it into action. For the failed delivery, you may decide to give its unhappy customer free delivery to make up for the downtime. Be sure to continue monitoring and adjusting the solution to ensure its effectiveness over time.
Employers value effective communication skills because good communicators make and save money. Boost your employability by brushing up on your career skills. Do you need some extra help? Contact one of our career coaches for a one-on-one session.